Description
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
Analysis and contextual insights are available on OpenCVE Cloud.
Remediation
No vendor fix or workaround currently provided.
Additional remediation guidance may be available on OpenCVE Cloud.
Tracking
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Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2008-7236 | Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions. |
References
History
No history.
Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-09-16T21:03:22.781Z
Reserved: 2011-03-18T00:00:00.000Z
Link: CVE-2008-7283
No data.
Status : Modified
Published: 2011-03-18T16:55:01.500
Modified: 2026-04-29T01:13:23.040
Link: CVE-2008-7283
No data.
OpenCVE Enrichment
No data.
Weaknesses
EUVD