Description
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
Published: 2011-03-18
Score: 6.0 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2008-7236 Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-09-16T21:03:22.781Z

Reserved: 2011-03-18T00:00:00.000Z

Link: CVE-2008-7283

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2011-03-18T16:55:01.500

Modified: 2026-04-29T01:13:23.040

Link: CVE-2008-7283

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses