Description
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
Published: 2011-03-18
Score: 5.0 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2010-4732 Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-09-17T02:36:10.578Z

Reserved: 2011-03-18T00:00:00.000Z

Link: CVE-2010-4767

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2011-03-18T16:55:01.687

Modified: 2026-04-29T01:13:23.040

Link: CVE-2010-4767

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses