Description
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Published: 2020-02-21
Score: 6.5 Medium
EPSS: 1.9% Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
Debian DSA Debian DSA DSA-2712-1 otrs2 security update
Debian DSA Debian DSA DSA-2733-1 otrs2 security update
EUVD EUVD EUVD-2013-4019 Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-06T16:30:49.975Z

Reserved: 2013-06-10T00:00:00.000Z

Link: CVE-2013-4088

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-02-21T16:15:11.420

Modified: 2024-11-21T01:54:51.460

Link: CVE-2013-4088

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses