Description
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Analysis and contextual insights are available on OpenCVE Cloud.
Remediation
No vendor fix or workaround currently provided.
Additional remediation guidance may be available on OpenCVE Cloud.
Tracking
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Advisories
| Source | ID | Title |
|---|---|---|
Debian DLA |
DLA-1212-1 | otrs2 security update |
Debian DSA |
DSA-4066-1 | otrs2 security update |
References
History
No history.
Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-08-05T20:35:21.367Z
Reserved: 2017-11-21T00:00:00.000Z
Link: CVE-2017-16921
No data.
Status : Modified
Published: 2017-12-08T15:29:00.323
Modified: 2026-05-13T00:24:29.033
Link: CVE-2017-16921
No data.
OpenCVE Enrichment
No data.
Weaknesses
Debian DLA
Debian DSA