Description
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
Published: 2017-05-03
Score: 5.3 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2017-15680 A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
History

No history.

Subscriptions

Cisco Unified Contact Center Enterprise
cve-icon MITRE

Status: PUBLISHED

Assigner: cisco

Published:

Updated: 2024-08-05T15:33:20.464Z

Reserved: 2017-03-09T00:00:00.000Z

Link: CVE-2017-6626

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2017-05-03T21:59:00.263

Modified: 2026-05-13T00:24:29.033

Link: CVE-2017-6626

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses