Description
A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
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Remediation
No vendor fix or workaround currently provided.
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Tracking
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Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2017-15680 | A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314. |
References
History
No history.
Status: PUBLISHED
Assigner: cisco
Published:
Updated: 2024-08-05T15:33:20.464Z
Reserved: 2017-03-09T00:00:00.000Z
Link: CVE-2017-6626
No data.
Status : Modified
Published: 2017-05-03T21:59:00.263
Modified: 2026-05-13T00:24:29.033
Link: CVE-2017-6626
No data.
OpenCVE Enrichment
No data.
Weaknesses
EUVD