Description
An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Analysis and contextual insights are available on OpenCVE Cloud.
Remediation
No vendor fix or workaround currently provided.
Additional remediation guidance may be available on OpenCVE Cloud.
Tracking
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Advisories
| Source | ID | Title |
|---|---|---|
Debian DLA |
DLA-1877-1 | otrs2 security update |
Debian DLA |
DLA-3551-1 | otrs2 security update |
EUVD |
EUVD-2019-4334 | An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user. |
References
History
No history.
Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-08-04T23:32:54.650Z
Reserved: 2019-06-06T00:00:00.000Z
Link: CVE-2019-12746
No data.
Status : Modified
Published: 2019-08-21T14:15:10.460
Modified: 2024-11-21T04:23:29.167
Link: CVE-2019-12746
No data.
OpenCVE Enrichment
No data.
Weaknesses
Debian DLA
EUVD