Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Published: 2020-03-10
Score: 4.3 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2019-4930 An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-08-04T23:49:24.987Z

Reserved: 2019-07-09T00:00:00.000Z

Link: CVE-2019-13457

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2020-03-10T18:15:11.733

Modified: 2024-11-21T04:24:56.660

Link: CVE-2019-13457

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses