CVE-2020-1778 - Vulnerability Details - OpenCVE

Description

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Published: 2020-11-23

Score: 4.1 Medium

EPSS: < 1% Very Low

KEV: No

Impact:

Action:

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

OTRS AG

OTRS

affected

Version	Status	Constraints
`8.0.x`	affected	≤ 8.0.9

Configuration 1 [-]

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

Vendor Solution

Upgrade to OTRS 8.0.10

Tracking

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Advisories

Source	ID	Title
EUVD	EUVD-2020-12604	When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

No CVSS v4.0

Attack Vector Adjacent Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction Required

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.00233.

Key SSVC decision points have not yet been added.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2020-16/

History

No history.

Subscriptions

Otrs Otrs

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2020-11-23T15:32:46.740Z

Updated: 2024-09-16T23:40:42.844Z

Reserved: 2019-11-29T00:00:00.000Z

Link: CVE-2020-1778

Vulnrichment

No data.

NVD

Status : Modified

Published: 2020-11-23T16:15:13.120

Modified: 2024-11-21T05:11:22.307

Link: CVE-2020-1778

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-287

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