CVE-2021-31159 - Vulnerability Details

Description

Zoho ManageEngine ServiceDesk Plus MSP before 10519 is vulnerable to a User Enumeration bug due to improper error-message generation in the Forgot Password functionality, aka SDPMSP-15732.

Published: 2021-06-16

Score: 5.3 Medium

EPSS: 24.3% Moderate

KEV: No

Impact:

Action:

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

OR	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp::::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10518::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8000::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8001::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8002::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8003::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8004::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8100::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8101::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8102::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8103::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8104::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8105::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8200::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8201::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8202::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8203::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8204::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8205::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8206::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8207::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8208::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8209::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8210::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8211::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8300::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8301::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8302::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8303::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8304::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8305::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8306::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8307::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8308::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8309::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8310::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8311::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:8312::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9000::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9001::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9002::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9003::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9004::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9005::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9006::::::
	cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9007::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9008::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9009::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9201::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9203::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9204::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9205::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9206::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9207::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9208::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9209::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9210::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9300::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9301::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9302::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9303::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9304::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9305::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9306::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9307::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9308::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9400::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9401::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9402::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9403::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9404::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9405::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9406::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9407::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9408::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9409::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9410::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9411::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9412::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9413::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9414::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9415::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9416::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9417::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9418::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9419::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9420::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9421::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9422::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9423::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9424::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9425::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9426::::::
cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:9427::::::

No data.

No data available yet.

Remediation

No vendor fix or workaround currently provided.

Additional remediation guidance may be available on OpenCVE Cloud.

Tracking

Sign in to view the affected projects.

Advisories

No advisories yet.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication None

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.24288.

Key SSVC decision points have not yet been added.

References

Link	Providers
http://packetstormsecurity.com/files/163192/Zoho-ManageEngine-ServiceDesk-Plus-9.4-User-Enumeration.html
https://github.com/ricardojoserf/CVE-2021-31159
https://www.manageengine.com
https://www.manageengine.com/products/service-desk-msp/readme.html#10519

History

No history.

Subscriptions

Zohocorp Manageengine Servicedesk Plus Msp

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2021-06-16T12:51:13.000Z

Updated: 2024-08-03T22:48:14.309Z

Reserved: 2021-04-14T00:00:00.000Z

Link: CVE-2021-31159

Vulnrichment

No data.

NVD

Status : Modified

Published: 2021-06-16T13:15:11.890

Modified: 2024-11-21T06:05:12.287

Link: CVE-2021-31159

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-209

Tracking

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

Access Vector Network

Access Complexity Low

Authentication None

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

Subscriptions

JSON object

JSON object

JSON object

JSON object

JSON object