CVE-2022-39052 - Vulnerability Details - OpenCVE

Description

An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

Published: 2022-10-17

Score: 7.5 High

EPSS: < 1% Very Low

KEV: No

Impact:

Action:

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

OTRS AG

OTRS

affected

Version	Status	Constraints
`7.0.x`	affected	≤ 7.0.39
`8.0.x`	affected	≤ 8.0.26

OTRS AG

((OTRS)) Community Edition

affected

Version	Status	Constraints
`6.0.1`	affected	< 6.0.x*

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs:::::community:::*
	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data available yet.

Remediation

Vendor Solution

Update to OTRS 8.0.26 or OTRS 7.0.38.

Tracking

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Advisories

Source	ID	Title
EUVD	EUVD-2022-41598	An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact None

Integrity Impact None

Availability Impact High

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00116.

Exploitation none

Automatable yes

Technical Impact partial

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2022-13/

History

Sat, 12 Jul 2025 13:45:00 +0000

Type	Values Removed	Values Added
Metrics	epss `{'score': 0.00369}`	epss `{'score': 0.00357}`

Sat, 10 May 2025 03:15:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Subscriptions

Otrs Otrs

MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2022-10-17T08:55:10.047Z

Updated: 2025-05-10T02:55:29.306Z

Reserved: 2022-08-31T00:00:00.000Z

Link: CVE-2022-39052

Vulnrichment

Updated: 2024-08-03T11:10:32.409Z

NVD

Status : Modified

Published: 2022-10-17T09:15:12.310

Modified: 2024-11-21T07:17:27.610

Link: CVE-2022-39052

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-835

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