Description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Published: 2025-02-04
Score: 4.3 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2024-51690 The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
History

Tue, 15 Jul 2025 13:45:00 +0000

Type Values Removed Values Added
Metrics epss

{'score': 0.00036}

epss

{'score': 0.00046}


Tue, 04 Feb 2025 16:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Tue, 04 Feb 2025 06:45:00 +0000

Type Values Removed Values Added
Description The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Title JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N'}


Subscriptions

Wordpress Wordpress
cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-04-08T16:48:10.715Z

Reserved: 2025-01-21T20:09:50.331Z

Link: CVE-2024-13607

cve-icon Vulnrichment

Updated: 2025-02-04T15:42:54.917Z

cve-icon NVD

Status : Deferred

Published: 2025-02-04T07:15:12.973

Modified: 2026-04-15T00:35:42.020

Link: CVE-2024-13607

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2025-07-12T22:15:51Z

Weaknesses