Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.
This issue affects: 

* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected
Published: 2024-08-26
Score: 4.9 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Remediation

Vendor Solution

Update to OTRS 2024.6.x or OTRS 7.0.51

Tracking

Sign in to view the affected projects.

Advisories
Source ID Title
EUVD EUVD EUVD-2024-40279 Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:  * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
History

Mon, 26 Aug 2024 16:30:00 +0000

Type Values Removed Values Added
Weaknesses CWE-79
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 26 Aug 2024 09:00:00 +0000

Type Values Removed Values Added
Description Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:  * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Title Stored XSS in System Configuration
Weaknesses CWE-790
References
Metrics cvssV3_1

{'score': 4.9, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published:

Updated: 2024-08-26T15:27:15.700Z

Reserved: 2024-08-13T13:38:47.972Z

Link: CVE-2024-43442

cve-icon Vulnrichment

Updated: 2024-08-26T15:26:50.788Z

cve-icon NVD

Status : Deferred

Published: 2024-08-26T09:15:04.340

Modified: 2026-04-15T00:35:42.020

Link: CVE-2024-43442

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses