Description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins.
This issue affects:

* OTRS from 7.0.X through 7.0.50
* OTRS 8.0.X
* OTRS 2023.X
* OTRS from 2024.X through 2024.5.X
* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected
Published: 2024-08-26
Score: 4.9 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Remediation

Vendor Solution

Update to OTRS 2024.6.x or OTRS 7.0.51

Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2024-40280 Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
History

Mon, 26 Aug 2024 15:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Mon, 26 Aug 2024 09:00:00 +0000

Type Values Removed Values Added
Description Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Title Stored XSS in process management
Weaknesses CWE-790
References
Metrics cvssV3_1

{'score': 4.9, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N'}


Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: OTRS

Published:

Updated: 2024-08-26T14:55:57.618Z

Reserved: 2024-08-13T13:38:47.972Z

Link: CVE-2024-43443

cve-icon Vulnrichment

Updated: 2024-08-26T14:55:52.139Z

cve-icon NVD

Status : Deferred

Published: 2024-08-26T09:15:04.573

Modified: 2026-04-15T00:35:42.020

Link: CVE-2024-43443

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses