Description
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
Analysis and contextual insights are available on OpenCVE Cloud.
Remediation
Vendor Solution
Update to OTRS 2024.5.2
Vendor Workaround
Have TicketSearchLegacyEngine enabled
Tracking
Sign in to view the affected projects.
Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2024-47615 | Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x |
References
History
No history.
Status: PUBLISHED
Assigner: OTRS
Published:
Updated: 2024-08-01T21:41:03.955Z
Reserved: 2024-07-08T07:35:49.064Z
Link: CVE-2024-6540
Updated: 2024-08-01T21:41:03.955Z
Status : Modified
Published: 2024-07-15T08:15:02.743
Modified: 2024-11-21T09:49:50.857
Link: CVE-2024-6540
No data.
OpenCVE Enrichment
No data.
Weaknesses
EUVD