Description
Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.
Published: 2025-03-18
Score: 8.7 High
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2025-7569 Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.
History

Tue, 21 Oct 2025 15:00:00 +0000

Type Values Removed Values Added
First Time appeared Sytel
Sytel softdial Contact Center
CPEs cpe:2.3:a:sytel:softdial_contact_center:-:*:*:*:*:*:*:*
Vendors & Products Sytel
Sytel softdial Contact Center
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

Tue, 18 Mar 2025 13:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Tue, 18 Mar 2025 11:30:00 +0000

Type Values Removed Values Added
Description Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.
Title Path Traversal vulnerability in Softdial Contact Center
Weaknesses CWE-22
References
Metrics cvssV4_0

{'score': 8.7, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N'}

Subscriptions

Sytel Softdial Contact Center
cve-icon MITRE

Status: PUBLISHED

Assigner: INCIBE

Published:

Updated: 2025-03-18T13:08:11.898Z

Reserved: 2025-03-18T09:23:42.920Z

Link: CVE-2025-2493

cve-icon Vulnrichment

Updated: 2025-03-18T13:08:06.924Z

cve-icon NVD

Status : Analyzed

Published: 2025-03-18T12:15:15.950

Modified: 2025-10-21T14:48:52.827

Link: CVE-2025-2493

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses