Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
Published: 2025-05-30
Score: 6.1 Medium
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2025-28233 FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
History

Wed, 04 Jun 2025 16:00:00 +0000

Type Values Removed Values Added
First Time appeared Freescout
Freescout freescout
CPEs cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*
Vendors & Products Freescout
Freescout freescout
Metrics cvssV3_1

{'score': 5.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N'}

Fri, 30 May 2025 13:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}

Fri, 30 May 2025 06:30:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.
Title FreeScout Vulnerable to Stored XSS
Weaknesses CWE-79
References
Metrics cvssV4_0

{'score': 6.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N'}

Subscriptions

Freescout Freescout
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2025-05-30T12:20:07.757Z

Reserved: 2025-05-22T12:11:39.119Z

Link: CVE-2025-48485

cve-icon Vulnrichment

Updated: 2025-05-30T12:20:04.767Z

cve-icon NVD

Status : Analyzed

Published: 2025-05-30T07:15:22.857

Modified: 2025-06-04T14:32:26.220

Link: CVE-2025-48485

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses