Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when `APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS` is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The `save_draft` AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.
Published: 2026-04-21
Score: 7.1 High
EPSS: < 1% Very Low
KEV: No
Impact: Unauthorized draft creation in hidden conversations enabling data injection and potential disclosure
Action: Immediate Patch
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Wed, 22 Apr 2026 00:00:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout
Metrics ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Tue, 21 Apr 2026 17:15:00 +0000

Type Values Removed Values Added
Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when `APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS` is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The `save_draft` AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.
Title FreeScout has assigned-only visibility bypass via save_draft that allows hidden conversation draft injection
Weaknesses CWE-863
References
Metrics cvssV3_1

{'score': 7.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N'}


Subscriptions

Freescout Helpdesk Freescout
cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-04-21T17:48:06.353Z

Reserved: 2026-04-18T02:51:52.972Z

Link: CVE-2026-41190

cve-icon Vulnrichment

Updated: 2026-04-21T17:48:01.478Z

cve-icon NVD

Status : Deferred

Published: 2026-04-21T17:16:57.510

Modified: 2026-04-22T21:10:14.290

Link: CVE-2026-41190

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-04-21T22:45:16Z

Weaknesses